What are the requirements for a recipient?

The only requirement is a modern web browser. You can use the application on a desktop or laptop computer, or on a smartphone or tablet—no additional software installation is needed. Make sure you have an active internet connection, and that JavaScript and cookies are enabled. For the best experience, use the latest version of Chrome, Firefox, Safari, Edge, or another up-to-date browser.

Is HTML mail supported?

Yes HTML email is supported.

Do I need the Gateway to use Webmail Messenger?

In versions earlier than 6, Webmail Messenger was a separate product. Starting with version 6, it is included as part of the Enterprise Gateway.

Can I use the community edition of the gateway with Webmail Messenger?

No. Webmail messenger is only available with the Enterprise Gateway.

Does Webmail Messenger support 2-factor authentication?

Two-factor authentication (2FA) using time-based one-time passwords (TOTP) is supported.

Are emails stored on Webmail Messenger indefinitely?

Yes, by default. However, we strongly recommend enabling the Auto cleanup feature to automatically delete emails after a set period. If emails are not removed over time, the system may eventually run out of disk space.