Customer support

We have been developing email encryption products for more than 15 years and have a lot of experience implementing and integrating email encryption products into existing infrastructures. We can provide extensive support and can help with specialized integrations of our email encryption products with other PKI and email security products. By providing commercial support, we give you the choice, confidence, and control necessary to mitigate any problems while maximizing cost savings.

Commercial support

For commercial support, support contracts, training and licensing, please contact us.

Ticketing system

Customers with a support contract can use the ticketing system for support requests.

Download portal

Customers with a support contract can use the download portal for downloading applications and updates.

Community forum

Users of CipherMail Gateway Community Edition can get community-provided support from our public community forum. CipherMail employees monitor this forum, but do not provide commercial-grade support there.

Mailing list

Subscribe to CipherMail announcement and security mailing list


For local partners see our partner list.